Discrimination is Against the Law (English Version)
ATTENTION: Language assistance services are free of charge and available to you. Call Hospice of Central New York & of the Finger Lakes, 315-634-1100.
Hospice of Central New York & of the Finger Lakes complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, religious or political beliefs, sexual orientation, or gender identity and expression. Hospice of Central New York & of the Finger Lakes does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, religious or political beliefs, sexual orientation, or gender identity and expression.
Hospice of Central New York & of the Finger Lakes:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
- If you need these services, contact the Corporate Compliance Officer
If you believe that Hospice of Central New York & of the Finger Lakes has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, religious or political beliefs, sexual orientation, or gender identity and expression, you can file a grievance with: Corporate Compliance Officer, 990 Seventh North Street, Liverpool, NY 13088, Tel-315-634-1100, Fax-315-634-1111. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Corporate Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Hospice of Central New York & of the Finger Lakes complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, religious or political beliefs, sexual orientation, or gender identity and expression.